Learning Fields® Privacy Policy
Learning Fields abides by the Privacy Act 1988 (Cth) and the 13 Australian Privacy Principles. We are committed to respecting your right to privacy and your right to control the accuracy of your personal information.
This policy outlines Learning Fields practices for managing the personal information we hold about our visitors to this website.
- We protect your details through encryption, firewalls, and building and computer security systems.
- We never share information about you with any other organisation beyond what is necessary to deliver the goods or services you have requested from us.
- You are welcome to review the information we hold about you.
- You have the right to opt out of individually addressed promotional mailings.
- We deal with complaints about privacy breaches promptly.
This policy covers information that identifies you as an individual. It also covers information from which your identity is apparent or could reasonably be ascertained.
Information we collect
The type of information we may collect, and hold includes personal information about:
- Visitors to the website who provide us with their contact details,
- Clients and colleagues who have elected to be placed on our mailing list,
- Visitors providing feedback on our services and products,
- Clients and colleagues who are members of our advisory committees or reference groups,
- Participants in our online surveys and issues register.
We will only collect information by lawful and fair means and we will take steps to ensure that the information we collect does not intrude to an unreasonable extent on your personal affairs.
The type of personal information Learning Fields collects and holds includes names, addresses, contact details, occupations and other information which assists us in conducting our business, providing and marketing our services and products and meeting our legal obligations.
How do we collect personal information?
Learning Fields collects personal information by way of forms filled out by people online (subscribing to the newsletter, submitting feedback, using the ‘Contact Us’ form) or sent to us by fax or post, face-to-face meetings, interviews, business cards, telephone conversations and from third parties. Learning Fields also uses cookies to make your use of our website as convenient as possible. If you do not wish to receive any cookies you may set your browser to refuse cookies. This may mean you may not be able to use some of Learning Fields online services.
How might we use and disclose your personal information?
Learning Fields may use and disclose your personal information for the primary purpose for which it is collected, for reasonably expected secondary purposes which are related to the primary purpose and in other circumstances authorised by the Privacy Act. We may use and disclose your personal information for the following purposes:
- to conduct our business
- to provide and market our products and services
- to communicate with you
- to purchase from you
- to comply with our legal obligations; and
- to help us manage and enhance our services.
To whom might we disclose your personal information?
We may disclose your personal information to:
- other companies or individuals who assist us in providing services or who perform functions on our behalf
- in authorised reports on our projects and services
- courts, tribunals and regulatory authorities if required by law; and
- anyone else to whom you authorise us to disclose it.
Management of personal information
The Privacy Act requires us to take reasonable steps to protect the security of personal information. Learning Fields personnel are required to respect the confidentiality of personal information and the privacy of individuals. We take reasonable steps to protect personal information held from misuse and loss and from unauthorised access, modification or disclosure, for example by use of physical security and restricted access to electronic records. Where we no longer require your personal information for a permitted purpose under the Privacy Act, or where you request us to do so, we will take reasonable steps to destroy it.
How do we keep personal information accurate and up-to-date?
Learning Fields® aims to ensure that the personal information it holds is accurate, complete, and up to date. We encourage you to contact us to update any personal information we hold about you
You have the ability to gain access to your personal information.
Subject to the exceptions set out in the Privacy Act, you may gain access to the personal information which Learning Fields holds about you by contacting us.
We will require you to verify your identity and to specify what information you require. A fee may be charged for providing access. We will advise you of the likely cost in advance.
This website uses cookies
Learning Fields website uses cookies, tracking pixels and related technologies. Cookies are small data files that are served by our platform and stored on your device. Our site uses cookies dropped by us or third parties for a variety of purposes including to operate and personalize the website. Also, cookies may also be used to track how you use the site to target ads to you on other websites.
This website uses third party remarketing services to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on a search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to Learning Fields website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.
You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.
Enquiries
Learning Fields® aims to ensure that the personal information it holds is accurate, complete, and up to date. We encourage you to contact us to update any personal information we hold about you
Unresolved complaints
If you are not satisfied with our handling of your complaint you can refer it to the Australian Federal Privacy Commissioner.
The central office of the Federal Privacy Commissioner is located in Sydney at:
Level 3, 175 Pitt St
Sydney NSW 2000.
Contact details:
Privacy Hotline: 1300 363 992 (9.00am – 5.00pm EST Monday to Friday) (for the cost of a local call anywhere in Australia)
TTY: 133 677 – then ask for 1300 363 992
Mail: GPO Box 5218, Sydney NSW 2001
Fax: +61 2 9284 9666
Email: [email protected]
Web: www.oaic.gov.au
Please note: Complaints should be made in writing to the Federal Privacy Commissioner at the above address. If you need help to make a complaint, you can phone the hotline for assistance.
More information on privacy
The Australian Privacy Commissioner’s website:
National Privacy Principles
Your Privacy Rights